Online PrEP consultation in Portugal

Looking to start or restart PrEP? PrEP Online offers a medical assessment by video call, laboratory test requests and a prescription when clinically appropriate, with ongoing care throughout treatment.

Book a PrEP consultation See consultation prices

Initial consultation: €60. Follow-up consultations: €35. Tests and medication are not included.

Who is the consultation for?

Pre-exposure prophylaxis (PrEP) is a way to prevent HIV infection in people who do not have HIV. The consultation helps assess whether this option is appropriate for you.

You can ask questions before starting, seek an assessment after a break, or arrange your ongoing care. Prescribing depends on the medical assessment and your test results.

PrEP does not protect against other sexually transmitted infections. During your consultation you can discuss condoms, screening and other prevention measures appropriate for you.

Read frequently asked questions about PrEP

What does the care include?

  • Assessment of your medical history, medication and prevention needs.
  • Requests for and review of the necessary laboratory tests.
  • Guidance on using PrEP and a prescription when appropriate.
  • Medical follow-up and reassessment of treatment safety.
See the follow-up schedule

How does PrEP Online work?

From your first consultation to your prescription, we guide you through each step with simple, secure and confidential care.

  1. Book your consultation

    Choose an available time or suggest an alternative. You can start without an account; sign in or register at the end to complete your request.

    Booking details

  2. Attend your initial consultation

    By video call, we assess your clinical situation, answer your questions and request the necessary tests. You need a private place and internet access.

  3. Have your laboratory tests

    Samples are collected separately, at our partner laboratory or a laboratory of your choice. Upload the results in your patient account.

    See tests and laboratories

  4. Start PrEP

    If the assessment and test results support starting treatment, we issue your prescription and explain how to use PrEP. You can obtain the medication from a pharmacy.

How does follow-up care work?

Prescriptions are renewed every 3 months. Medical follow-up consultations take place every 6 months.

  1. Start

    Initial consultation

    Medical assessment, laboratory test requests and a prescription when clinically appropriate.

  2. 3 months

    Renewal

    Upload a negative fourth-generation HIV test. No video consultation is needed.

  3. 6 months

    Consultation + tests

    Follow-up consultation, clinical assessment, tests and a new prescription.

  4. 9 months

    Renewal

    Upload a new negative fourth-generation HIV test. No video consultation is needed.

At 12 months, the cycle repeats with a medical consultation, follow-up tests and prescription renewal.

How much does a PrEP consultation cost?

For regular care, with a consultation every 6 months, these are the annual costs of PrEP consultations.

First year

95 €

1 initial consultation (€60) + 1 follow-up consultation (€35).

Initial assessment and a follow-up consultation at 6 months, with laboratory test requests and prescriptions when clinically appropriate.

Following years

70 € / year

2 follow-up consultations per year (€35 each).

Care every 6 months with clinical assessment, review of test results and prescription renewals when clinically appropriate.

What is included in each consultation?

Initial consultation · €60

  • Initial assessment and requests for the necessary tests.
  • A reassessment consultation if the initial test results show abnormalities.
  • Your first prescription, when appropriate.
  • Prescription renewal at 3 months, provided the test results are suitable.

Follow-up consultation · €35

  • A follow-up consultation every 6 months.
  • Clinical assessment, test requests and review of the results.
  • A prescription and renewal 3 months later, provided the test results are suitable.

These amounts cover only PrEP consultations for regular follow-up care. Additional consultations may be needed if your clinical situation changes. Tests and medication are not included.

Reassessment of abnormalities in the initial test results is included in the initial consultation. Other consultations prompted by clinical changes may carry an additional cost.

See laboratory tests, locations and prices

Practical questions

How do I book a consultation?

You can check availability and choose a time without an account. Sign in or register at the end to complete your request. New accounts must be activated by email. Availability is checked again before booking.

Choose a listed time or make a special request with your availability. For listed times, booking is confirmed after payment. For special requests, our team contacts you to find a suitable time.

How and when do I pay?

You can pay by Multibanco reference or MB WAY. For listed times, payment is made when booking. For special requests, payment is requested once a suitable time has been found and confirmed.

What if I need to reschedule or miss my consultation?

You can request rescheduling up to 24 hours beforehand at no extra cost. After that deadline, if you do not attend, you will need to book a new consultation. There is a 15-minute grace period after the start time; after that, the appointment may be recorded as missed.

What if I do not have the tests?

Without the required tests and uploaded results, we cannot ensure treatment safety. For this reason, prescription renewal may be refused.

See the required tests
Can I use my health insurance?

PrEP Online has no direct agreements with insurers. Reimbursement depends on your policy. The prices shown on this website are the amounts without health insurance.

If you would like test requests to include your insurance details for reimbursement, enter your insurer and policy number in your patient account.

Is PrEP free? How much does the medication cost?

The Portuguese public health service provides PrEP free of charge to patients followed in hospital clinics. Medication prescribed in the community benefits from a special state subsidy, but the patient pays part of the cost.

The usual patient cost for subsidised medication is approximately €13/month. This amount is separate from consultation and laboratory test fees.

Meet your care team

PrEP Online is a Nexly Healthcare project and our entire team consists of specialist doctors. On our team page you can see our doctors, their specialties and their Portuguese Medical Association registration numbers.

Fully online consultations, prompt booking, privacy and continuous care.

Meet the medical team · geral@preponline.pt

Portuguese Health Regulatory Authority registration: E183020.

Reference information about PrEP in Portugal: Portuguese Directorate-General of Health — Standard 001/2024, updated 8 October 2026. This information does not replace an individual medical assessment.

Book a PrEP consultation